Citizens are demanding more from government services.
Citizens now expect government services to be as convenient, efficient, and transparent as the services they receive from the private sector. They want to engage with your government services on their terms, through the digital channels of their choice. Government entities need to respond to changing market needs and modernize your legacy processes and infrastructure to deliver exceptional citizen services digitally.
Enabling Government Digital Services
With a long history of delivering IT consulting services to all levels of government (federal, provincial, state, municipal and statutory organizations), Bridgenext goes beyond the promise of digital transformation to digital realization, driving real outcomes through process and digital investments that achieve a better digital experience for all.
Our Services
Our suite of creative, engineering, data and technology services helps US and Canadian government entities modernize and drive efficiencies in operations and elevate the experience for employees and citizens alike.
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Engineer new systems, products, platforms and digital workflows to automate and streamline outdated processes, enhance the overall effectiveness of your department as you replace an aging workforce, and improve accessibility to channels where your services can be consumed.
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Gain better visibility into issues and opportunities, understand trends and behavior, and find and solve problems before they become major crises. From using toll bridge data to improve traffic flow to monitoring utility pole IoT sensor data to detect leaks before they cause disruption, these technologies deliver more informed decision-making, enhanced service delivery and significantly reduced risk.
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Bridgenext helps you elevate your digital experience across channels to make it easy for citizens to get the information they need, when they need it, and seamlessly engage with your government services. From customizable portals, websites and social platforms to mobile apps that allow access on the go, we work with you to create effective conduits for information, service delivery, applications, payments and more.
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We offer a host of creative services that elevate the visibility of your government initiatives and services. From video production to public service announcements and UI/UX services, we make it simple to raise awareness for government programs, encourage people to act and ensure a positive overall experience for everyone.
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A modern IT infrastructure is essential to deploy new digital initiatives quickly and easily while adapting to changing requirements. We provide government entities with the digital solutions they need to operate and thrive in a digital environment. Let us help you invest in modern infrastructure and processes with intention to improve service levels and your ROI.
Our Work
BMC Remedy ServiceNow Integration Delivers a 30% Improved Resolution Time for Canadian Government
Canadian government integrates IT service management systems for optimized cross-agency collaboration and service delivery.
Government Entity Reduces Lost Assets by 20% via Digital Transformation of Their Service Management Operations
Enhanced processes and process automation streamlines enterprise service management operations for better traceability of assets and faster request resolution.
Digital Transformation of ESM Program Improves Customer Satisfaction for Government Agency
Modernized service management brings 15% YoY improvement in resolution time for cross-agency support tickets.
Our Approach
Bridgenext provides a compelling blend of creative and technical expertise with a comprehensive understanding of various government compliance standards and budget cycles. Our multiple security clearances (including Top Secret Security Clearance), and purchasing vehicles allow us to participate in and enhance even the most secure and compartmentalized government processes.