In a Computerworld feature by Linda Rosencrance, Bridgenext CTO Dom Profico explains why IT workers often hesitate to experiment with new AI tools and what leaders can do about it. His advice: set clear security and operational boundaries, train employees on what’s allowed versus what’s not, and put safeguards in place so mistakes never reach customers. His insights offer a practical roadmap for any organization that wants to get more from its AI and technology investments.