Press Release

Bridgenext Joins the Salesforce Forward Deployed Engineering Partner Network to Scale Agentforce Success

04.16.26

Salesforce extends its elite engineering methodology to Bridgenext, allowing enterprises to bridge the gap between AI ambition and real-world results by combining unique business IP with technical rigor and specialized training.

Philadelphia, PA – 2026 – Bridgenext announced it is joining the newly launched Salesforce Forward Deployed Engineering (FDE) Partner Network. As a partner with a proven track record of delivering Agentforce, Bridgenext is part of an exclusive network of firms adopting the deep learnings, expert skills, and specialized training from Salesforce’s internal teams to help enterprises turn agentic vision into a production reality.

As companies evolve into Agentic Enterprises, the period of AI experimentation has ended and the mandate has shifted to delivering tangible business outcomes. However, a significant execution gap remains. Most businesses remain trapped in an “experimental, point solution phase,” unable to scale into something the business actually runs on. The Salesforce FDE Partner Network solves this gap by providing the engineering depth required to navigate complex security environments and proprietary data challenges.

As a member of this exclusive designation, Bridgenext prioritizes technical rigor and production outcomes to help customers achieve:

  • Deep Technical Integration: Mapping complex, fragmented data structures so agents have the context they need to act correctly and the permissions architecture to act safely.
  • Regulated Environment Hardening: Building AI guardrails that meet strict security standards in industries where the consequences of getting it wrong are not recoverable.
  • System Orchestration: Constructing the connective tissue​ ​-​ ​the integrations, APIs, and data pipelines – that make agents function across the full operational environment.
  • Closing the Production Gap: Combining decades of industry-specific knowledge with Salesforce’s internal engineering standards to rapidly deliver agents for customers managing complex data and regulated workflows.

Bridgenext has partnered with enterprise clients across service, marketing, recruiting, and risk management to help ​organizations use​ Agentforce as a true growth driver – not just another AI deployment. Examples include a digital experience analytics firm that reduced support resolution times by embedding AI agents directly into their service workflow; an AI content platform generating audience-tailored content at scale through Agentforce and Agentforce Marketing; a recruiting software provider automating the full hiring cycle from shortlisting to personalized candidate follow-up; and an insurance and risk advisory firm using Agentforce to surface coverage gaps, arm sellers with targeted call scripts, and give clients a clear view of their exposure.​​

Every Agentforce engagement ​together with ​​Bridgenext​ starts in the same place: getting the data and use cases right before anything gets built. Because AI that isn’t grounded in clean, connected data and a clear growth outcome doesn’t transform a business, it just adds complexity.

This expanded partnership ensures that Salesforce customers never have to navigate the complexities of AI integration alone. Through the Salesforce FDE Partner Network, Bridgenext is providing the continuous expertise and technical governance necessary to turn agentic vision into a long-term, scalable reality.

“The partner ecosystem is how we make our advantage tangible for customers trying to win in the agentic era,” said Nick Johnston, SVP, Global Consulting Partners & Partner Sales, Salesforce. “The Salesforce Forward Deployed Engineering Partner Network takes the deep learnings and specialized training we’ve built inside Salesforce and extends it to an elite network of partners. This provides customers with the engineering depth and confidence needed to move from pilot to production and achieve business outcomes at scale.”

“At Bridgenext, we are committed to delivering the engineering depth required to turn agentic vision into production reality by training our individuals in the methodology, rigorous frameworks, and production-first standards of Salesforce’s elite engineering discipline,” said Michael Utell, Chief Commercial Officer and Salesforce Practice Lead. “By joining this network, we are embedding Salesforce-trained engineers directly into our delivery teams to move beyond traditional implementation to true ecosystem orchestration, ensuring our customers’ digital core is modernized to run a unified, agentic workforce.”

For more information about Bridgenext and its Salesforce Forward Deployed Engineering capabilities, visit AgentExchange – Salesforce’s marketplace for pre-built autonomous agents and skills.

Additional Resources:

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Media Contact:

Leah Patterson, Global Head of Marketing, Bridgenext, Leah.Patterson@bridgenext.com

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