While many insurance firms are making substantial investments in artificial intelligence, a significant gap often exists between financial commitment and measurable impact.
In his guest article for AI Journal, Scott Effler, Director of Product Architecture, Technology, and Strategy, Bridgenext, dives into the untapped potential of AI-first agents – intelligent systems that go beyond automation to deliver real-time insights, streamline operations, and elevate client interactions. From centralizing data to embedding AI into broker workflows, Scott outlines a practical roadmap to help brokers bridge the gap between AI investment and impact.
Read the full article here.