India Openings

Product Owner

As a Product Owner, you will drive measurable business outcomes by translating complex, multi business unit objectives into a clear, unified Salesforce product strategy. You will be accountable for delivering a scalable, well-governed Salesforce platform that enables alignment across organizations, accelerates decision making, and supports long-term growth following org mergers. With deep expertise in Salesforce, you will reduce fragmentation, resolve competing priorities, and establish a single product vision that balances speed, quality, and sustainability. Acting as a trusted advisor to executive stakeholders, you will navigate challenging dynamics, guide high impact decisions, and ensure Salesforce investments deliver tangible value for both the business and its customers.

Key responsibilities:

• Product Strategy, Vision and Governance
• Define, own and communicate a clear Salesforce product vision, strategy, and roadmap that aligns with client goals and business outcomes to measurable enterprise outcomes.
• Collaborate with stakeholders to understand customer needs, market trends, and business challenges.
• Drive discovery sessions and workshops to understand business challenges, surface tradeoffs and define value driven requirements.
• Expertise in managing multidisciplinary teams to deliver AI-enabled digital solutions, from concept through deployment, leveraging AI across the SDLC
• Salesforce Product Leadership
• Lead complex Salesforce initiatives, including data model rationalization, security and access strategy, record ownership, automation alignment, and reporting consolidation.
• Guide stakeholders through critical design decisions related to org structure, record architecture, and long-term maintainability.
• Partner closely with Salesforce architects and engineering teams to balance business needs with best practices.
• Reduce fragmentation across systems and teams by driving toward a unified Salesforce operating model.
• Backlog Management & Delivery
• Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with strategic objectives
• Partner closely with UX/UI designers, engineers, and QA to deliver high-quality digital solutions on time and within scope
• Translate client requirements into user stories, acceptance criteria, and technical tasks
• Continuously refine backlog priorities based on stakeholder feedback, analytics, and changing business conditions
• Stakeholder & Client Leadership
• Serve as the primary product owner and trusted advisor for executive stakeholders across sales, service, operations, and leadership teams.
• Act as the central liaison between clients, business users, and delivery teams, ensuring transparency, alignment, and shared accountability.
• Facilitate sprint planning, reviews, and retrospectives to ensure transparency and alignment
• Navigate personalities and priorities with confidence, manage stakeholder expectations, drive decisions while ensuring value delivery at every iteration
• Measurement & Improvement
• Define and track KPIs to measure product success and user satisfaction.
• Analyze performance data to identify opportunities for improvement and optimization
• Support change management, training strategy, and adoption planning to ensure successful rollout and long term value realization.  

Must Have Skills:

• Bachelor’s degree in Business, Computer Science, Design, or related field
• 5–7 years of experience as a Salesforce Solutions Consultant, Product Owner, or similar role in complex enterprise environments – ideally within a consulting, digital agency, or SaaS environment
• Experience leading agile product teams delivering digital platforms, mobile apps, or enterprise solutions
• Strong understanding of Agile/Scrum methodologies and product lifecycle management
• Ability to translate complex business needs into clear, actionable product requirements
• Demonstrated success leading Salesforce org mergers or large scale multi-business unit Salesforce transformations.
• Deep understanding of Salesforce data models, security architecture, automation patterns, and reporting strategy.
• Strong consulting skill set including executive communication, facilitation, and conflict resolution.
• Proven ability to drive decisions in ambiguous environments with competing stakeholder interests.
• Proficiency in tools like Jira, Confluence, Figma, and analytics platforms

Preferred Skills:

• Experience working with Sales Cloud, Service Cloud, Experience Cloud, and complex sharing models.
• Background in management consulting or advisory led Salesforce delivery.
• Salesforce Sales and Service Cloud Consulting certifications are required.
• Certifications such as CSPO, PSPO, or SAFe Product Owner are a plus

Professional Skills:

• Excellent communication and stakeholder management skills — capable of engaging executives, technical teams, and end-users alike
• Strong analytical thinking, problem-solving ability, and attention to detail
• Demonstrated leadership in driving digital transformation initiatives within enterprise or Travel & Hospitality contexts
• Maintains composure during all types of situations and is collaborative by nature
• High standards of professionalism, consistently producing high quality results
• Demonstrate flexibility and openness to bring creative solutions to address issues

Bridgenext is an Equal Opportunity Employer