As organizations accelerate AI adoption to enhance efficiency and productivity, many are rushing to automate existing workflows without addressing their foundational flaws. In a recent CIO feature by Mary K. Pratt, Bridgenext CTO Dom Profico underscores the critical risk of prioritizing speed over strategy in the race to scale AI.
While AI simplifies automation, Profico warns that it can also amplify inefficiencies when applied to outdated or poorly designed processes. Under pressure to keep pace, enterprises risk mistaking activity for meaningful transformation.
Profico emphasizes that the true value of AI lies not in automating the status quo, but in reimagining how work gets done. He calls on CIOs to adopt a more rigorous approach to process optimization, focusing on initiatives that deliver measurable business outcomes. Additionally, he highlights the importance of systems thinking, encouraging leaders to take a holistic view of how processes, teams, and technologies interact to drive sustainable value.
Read the full story here at CIO: CIOs reimagine business processes to reap AI benefits