Salesforce’s annual Dreamforce conference in San Francisco unveiled groundbreaking advancements in AI and SaaS, with a spotlight on Agentforce 360. CEO Marc Benioff declared, “I really think this is the next revolution,” as he emphasized the transformative potential of agentic AI in bridging the gap between consumer and enterprise AI.
Michael Utell, Chief Commercial Officer at Bridgenext, shared insights on helping clients navigate Agentforce’s capabilities. “We’re trying to help our clients not just implement Salesforce, but truly understand why they are implementing and what return they’re getting,” Utell said, highlighting the importance of aligning AI adoption with business outcomes.
With Agentforce 360 now available, Salesforce is positioning itself as a leader in enterprise AI. Read the full article on CRN.